Terms of Service
Last updated: January 2026
1. About Health Journeys
Health Journeys Medical Travel Ltd (Company No. 16386527) is a UK-based medical travel concierge service. We coordinate medical travel arrangements and provide concierge support for patients seeking treatment in India.
Important: Health Journeys is not a healthcare provider. We do not provide medical advice, diagnosis, or treatment. All clinical decisions are made by qualified healthcare professionals at our partner facilities.
2. Our Services
Health Journeys provides:
- Coordination of consultations and appointments with partner hospitals and clinics
- Travel and accommodation support
- Concierge assistance throughout your medical journey
- Connection with accredited specialists and facilities
3. Partner Facilities
We work exclusively with accredited partner hospitals and clinics that meet international standards for quality and patient safety. Treatment is provided directly by these partner facilities, not by Health Journeys.
4. Pricing and Payment
All pricing shown on our website is indicative and subject to confirmation following consultation with the relevant medical team. Final pricing will be provided in a formal quotation before any treatment is booked.
5. Liability
Health Journeys acts as a concierge and coordination service. We are not liable for clinical outcomes, medical decisions, or treatment provided by partner facilities. All medical treatment is subject to the terms and conditions of the treating facility.
6. Data Protection
We process your personal data in accordance with UK GDPR and our Privacy Policy. Your medical information is shared only with relevant partner facilities for the purpose of arranging your treatment.
7. Contact Us
If you have any questions about these terms, please contact us:
- Email: consult@healthjourneys.co.uk
- Phone: +44 (0) 203 910 6721
- Address: 12.02 Otto Building, Downs Road, London E5 8DE, UK
8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.